General

1. Your Booking must be for holiday purposes only. The property must not be used for business purposes or for gatherings, such as weddings or parties (except by prior written permission).

2. The cottage will be ready for you any time after 4.00 pm at the start of the holiday; if an approximate time of arrival can be given, this would be helpful. The cottage must be vacated by 11.00 am on the day of departure, unless otherwise agreed. Start days are Saturdays unless specified otherwise.

3. Excluding babies in cots, the number of people sleeping in the property and its grounds must never exceed 8 adults.

4. No dogs are allowed (except by prior written permission).

Contracts and Warranties

5. Once we have accepted your booking and payment, a contract has been entered into, which includes these conditions, and such contract is governed by English law.

Payment of all required amounts when they are due is the essence of the contract.

6. When you make a booking, you warrant that you are over 18 years old, and accept full responsibility for all persons who will use the property during the period booked.

Bookings

7. Bookings made by phone or e-mail are guaranteed unless we do not receive the deposit/payment by the agreed date, which is confirmed at the time of booking. Please note that all provisional bookings made by e-mail need to be confirmed by telephone, or by sending in the booking form along with the deposit/payment.

8. If your booking starts within three months of the date you make your booking, you are required to pay the total price immediately.

9. If your holiday starts more than 3 months from the date you make the booking, you are required to pay a deposit of one third of the cost of the holiday (or £100 whichever is greater).

Payments

10. All payments must be in sterling. We only accept cheques or a direct transfer to our bank account.

Loss or Damage

11. When you book, you agree to indemnify us against all loss or damage arising (including unreasonably large amounts of cleaning) directly or indirectly to the property and its contents from any deliberate or negligent act or omission by yourself, or any person or animal accompanying you, and without limitation of the foregoing to pay us forthwith upon written demand our costs in making good any such loss, damage or cleaning.

12. In respect to the paragraph above, we ask for a £200 refundable security deposit. This will be returned after the holiday if there is no loss, damage or excessive cleaning required. If there is loss, damage or excessive cleaning required, then this will be deducted and the balance will be then be refunded.

13. We shall not be responsible for any loss, or damage to any belongings, or injuries sustained by you or any member of your party.

Cancellation

14. If you cancel a booking for any reason, you must notify us in writing. If written notice of cancellation is received not less than 6 weeks before the holiday commencement date, a total refund will be given. For cancellations less than 6 weeks before, if (and only if) we are able to relet all or part of the period booked, we will return to you any sums received by us up to the amount you paid for the period relet. To achieve a reletting, we reserve the right to relet at a discount, at our discretion. As the Owner does not offer Cancellation Insurance, we strongly recommend you take out a Personal Policy to cover this.

Access

15. Anyone with our permission may have access to the property and the grounds during your stay. This is unlikely to happen, but if it does, we will give as much warning as possible. There will be no need for you to stay, since we can accompany the visitor.

Owner's Responsibility

16. The Owner undertakes to maintain the property and its contents in a good, safe and clean condition. The property will be thoroughly cleaned and checked before every letting. An inventory is available upon request. The specified number of beds will be made up before you arrive and changed weekly. Keys to both front and side doors will be supplied to the Hirer.

Hirer's Responsibility

17. The Hirer will be responsible for the property and its contents and is expected to take all reasonable care of it. The Owner will expect the property, including equipment and utensils, to be left in a clean and tidy condition at the end of the holiday period. Any damage or breakages will be the liability of the hirer and should be reported to the Owner as soon as possible. Minor damages or breakages will not normally be charged for. If the behaviour of the Hirer is deemed unacceptable, the Owner reserves the right to ask the Hirer to leave without any refund of monies.

Smoking Policy

18. Smoking is not permitted within the building. Smoking is only permitted on the terrace or in the courtyard. A charge will be levied for additional cleaning.

We reserve the right to terminate a booking at any time if these conditions are not met in full.

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